Friday morning I called the Auto Group and questioned themas to why I had not received an Ohio title so I could transfer the car to West Virginia. It had slipped through the cracks and I was assured that they were sending it via DHL overnight and it would be at my front door Saturday morning. On Saturday I waited all day and finally when there was no package at I called and was told that she tracked it and it was marked delivered to my front door.
Monday I called DHL and they assured me it had been delivered it said so right on the screen in front of them. I let them know that there was no access to my front door b/c we have not replaced the front steps to that porch, it was not at the side door, the basement door or the garage door... so unless they had delivered it to the wrong house it had not been delivered.
After many calls back and forth that first day I was told that the driver claimed he had stopped at my Post Office to get directions and in the end decided he would just leave it with them to deliver to me. Me being the un-trusting soul that I am decided to call the post office and ask them if this was true. Maybe I could just drive down and pick it up? They had no idea what I was talking about. He had not dropped it at my post office after all. I called DHL back with this information and was told they were contacting the driver and would call me back.
Tuesday I called them back and got the supervisor on the phone. It hadn't been dropped at my post office it had been taken to the Wheeling Post Office. When I asked why he said the driver forgot to deliver it when he was in my area, so realizing that while in Wheeling he decided to have it sent to me from there. Not like interoffice mail send it my post office... he mailed it to me from wheeling. Not only did he mail it to me he opened the package and mailed it to me. I have yet to be told why he felt the need to open it before mailing.
Tuesday evening I received the envelope in the mail and in that envelope there was a check for the taxes paid in Ohio... but no Ohio Title to my car. I called the dealership to verify that there should have been a title and they said yes. I called DHL to let them know there was no title and there should have been one, and to ask why was there not one and when was I going to receive it???
At this point I have been driving on expired tags for 5 days now 4 of which were due to DHL.
After many heated convos with Mike the Supervisor I am informed that the driver opened the package to fit it into a USPS envelope and didn't realize that there had been 2 pieces of paper in it and so only mailed me the check not the title. But the title was still at the post office in wheeling and he personally would pick it up and make sure it got delivered to me by 11am on Wednesday.
REWIND he didn't realize there were two papers in the envelope, but he didn't throw the envelope away he saved it at the post office that he doesn't work for. They just hold onto empty envelopes for people all the time right??? Who knows what he was doing with the title, identity theft, loan fraud... whatever just so long as i get it now.
That evening I had to run to the store and on the way home at the bottom of my hill I pass a local cop and a Deputy Sheriff... no joke. I'm driving expired tags around and have to drive by 2 cops on the same road. Shit. I make the turn drive up the hill park in my space get all the bags send the kids across the road and am scurrying my ass as fast as possible... not fast enough he pulls into the space beside me and gets out asks who was in the car with me. Ugh my kids and me. Who was the man in the car miss? Ugh no man, sorry. Are you sure there was no man in the car with you tonight? ****at this point I have had such an awful day and am so ready to just blow up on someone**** so I answer My husband is at work at the Federal Prison so I'm sure that there was no man in my vehicle, just me and my kids as I told you once before so how about you tell me what the problem is? ***in my head I'm repeating shit goin' to jail, goin' to jail***
He finally lets me know there had been a domestic dispute down the road from and me and someone spotted my car and thought it belonged to them so I got followed home and accosted. Of course he told me they had been looking for a green explorer... really? Does my fucking car look green??? You didn't notice when you were gooning me up at the stop sign that I was driving a blue explorer?? Thankfully he just said sorry about the trouble and left. Phew.
Wednesday- Today- I finally get the 2nd envelope at 12:30 yes 1-1/2 hours late... and I make the DHL guy stand there while I open it and low and behold it contains my Title, but it has been torn in half and taped back together.
Now I want to kick the DHL guy in the balls and tell him to pass it on, but instead I am an adult and ask for a number to make a complaint against the original guy (who I'm told has been fired) and the supervisor who has been obviously covering for him all this time...
I'm given the # to the office who has been fucking this shit up since Saturday. How do you file a complaint about people to the same people????
I give up I now have the check and the title and tomorrow I will maybe be driving legally again.
This is my life.
